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Enhanced customer’s driving experience with security features and emergency alerts

Built on the pillar of people technology, Suzuki Connect exchanges information through cellular network with a cloud-based server

Developed basis rigorous research to address practical challenges faced by car owners

Deeply embedded & concealed inside the vehicle, makes it difficult to tamper

New Delhi, NFAPost: Maruti Suzuki India Limited introduced its advanced intelligent telematics technology, Suzuki Connect, for the vehicles in its ARENA channel also.

Launched in 2018 in NEXA, Suzuki Connect is an advanced telematics solution that offers connected car experience to Maruti Suzuki car owners by using cloud-based services along with over-the-air updates.

Suzuki Connect is engineered, designed, developed and tested basis rigorous research and practical learnings from driving habits, conditions and challenges.

Built on the pillar of People Technology, ‘Suzuki-Connect’ utilizes a Telematics Control Unit (TCU), which exchanges information through cellular network with a centralised cloud-based server connected with the customer through Smartphone App.

One of the significant features of ‘Suzuki-Connect is that it is difficult to tamper with, as it is well concealed and deeply embedded inside the vehicle.

Suzuki Connect enhances user’s on-road driving experience through features like security alerts, geo-fence, vehicle status, navigate to car and many more. It empowers customers to be better informed with dynamic attributes like live vehicle tracking, driving analytics report, functional alerts and road side assistance.

Enhancing customer’s digital journey, Suzuki Connect Smartphone App is available on both iOS and Android platforms. Suzuki Connect is available as a Maruti Suzuki Genuine Accessory across Maruti Suzuki’s extensive passenger vehicles sales network of over 2,800 showrooms in more than 2,000 cities.

Introducing Suzuki Connect, Maruti Suzuki India Limited Senior Executive Director (Marketing & Sales) Shashank Srivastava said in today’s technology-savvy world, it is very important to stay connected as it provides reassurance, a sense of security and peace of mind.

“Suzuki Connect aims to bridge this need-gap, by giving an advanced and digitalised experience to our customers. Suzuki Connect aims to increase user experience through its advanced features,” said Shashank Srivastava.

Built on the intelligent telematics technology, Suzuki Connect Customer Benefits:

Vehicle Security Alerts:
TCU detects any intrusion (when anti-theft alarm is activated), emergency situation in case of airbag deployment & tow away from designated parking position and sends an alert to user and emergency contacts
Preventive Assistance: In case system detects a malfunction, MSIL Customer Care will proactively contact the customer for any assistance required

Vehicle Tracking:
User can track vehicle on a near real time basis along with advanced features like live location sharing, geo-fence and navigation to parked vehicle

Driving Behaviour Analysis:
Enhance driving ability by providing analysis on user’s driving behaviour based on parameters like acceleration, braking, speed, sharp turn etc. Along with driving score, fuel efficiency report, trip summary etc.

Live Vehicle Status:
User can remotely check the vehicle status like Ignition ON, Engine ON, AC on, not wearing Seat Belt alert, Fuel Level, Odometer Reading, Battery Health etc.

Vehicle Information:
Low Fuel alert and Over Speeding Alert can be configured in Suzuki Connect Smartphone App as per the user preference.

Since its launch at NEXA, Shashank Srivastava said Suzuki Connect has been well-appreciated by over 50,000 NEXA customers.

“A nationwide extensive study was undertaken to understand the challenges faced by the car owners on a daily basis and their expectations from these solutions, like receiving alerts for Tow Away, Intrusion & AC Idling etc. Suzuki Connect empowers customers with convenience at their fingertips thus enhancing their car ownership experience. We are optimistic that it will be successful with our ARENA customers as well,” said Shashank Srivastava.

‘Suzuki Connect’ is available at a very attractive price of INR11,900/- (inclusive of taxes) with three-year data subscription. NEXA customers already using the empowering solution, Suzuki Connect, can renew the subscription at a special offer of INR 2,299 for 3 years or Rs 999 for 1 year.


Corporate Communication

Maruti Suzuki India Limited

1, Nelson Mandela Road, Vasant Kunj, New Delhi

Ph: 91-11- 4678 1000


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