TheNFAPost Podcast

Chennai, NFAPost: A global provider of secure remote connectivity solutions, TeamViewer, has launched a web monitoring module as part of its existing ‘Remote Monitoring and Management’ solution.

The TeamViewer Web Monitoring module offers extended functionality for website administrators and operators of online shops, as they now have the possibility to monitor and remotely manage the server and check the website for accessibility and functionality, thus minimising downtime and losses.

In Germany alone, according to Statista 2019, 59.2 billion Euros turnover were achieved in online trade. Critical factors are above all the loading times of the site and the smooth functionality of the online shop. The new TeamViewer Web Monitoring helps monitor the functionality, immediately notice failures, and correct errors.

“With the TeamViewer Web Monitoring module as part of the ‘Remote Monitoring and Management’ solution, we offer an integrated service that now also enables the monitoring of your own online presence,” said Director Product Management Frank Ziarno.

“Companies of all sizes are dependent on a functioning website, as nowadays it acts like a business card. Many have also integrated a customer login or web shop. It was therefore obvious to integrate website monitoring in addition to our functions such as workstation and server monitoring, patch management and virus protection,” he added.

The new TeamViewer Web Monitoring module combines a classic website accessibility test with a load time audit and a script-based module for carrying out automated test purchases or similar processes such as customer logins, the rhythm of which can be freely selected, the company said.

These tools can be used to reliably and individually check whether websites and especially online shops are functioning smoothly. The integration into the existing TeamViewer ‘Remote Monitoring and Management’ solution makes the module especially interesting for companies that prefer a single vendor solution for monitoring all their IT systems. However, the service can also be used without integration into existing TeamViewer offerings. Existing Monitis customers will be transferred to the new platform, the company added.

Although TeamViewer is free of charge for private use, it has more than 500,000 subscribers and enables companies of all sizes and from all industries to digitalise their business-critical processes through seamless connectivity. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally. In 2019, TeamViewer achieved billings of around EUR 325 million.

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